So I travel once a year for sunny San Diego California to spend a week with my son. It’s not much, it’s not enough but it’s what I get so there it is.
our trip to California with my mom, her husband and my daughter was uneventful. I should have known the trip home would not be the same. We leave San Diego in summer of 2014. We board the plane and make our way to the Windy City for the connection to my moms city. I never flew out of Bloomington before but the parking is free so we thought why not.
Upon landing in Chicago I am informed they cancelled our connecting flight. (I’ll find out later they do this often). I’m tired, I’m beyond mad and they lost my luggage. So I turn into the monster traveler I hate dealing with. Mind you I worked partly taking customer service calls at work so I understand what I nightmare it can be to deal with an unruly customer but today I didn’t care. I was mad. My daughter was hungry and I was getting the run around by every agent in the building. Apparently no one had the gall to let me know they cancelled the flight because not enough people were on it.
So I make my way to the 5th agent (yes I said 5th). I am calm. I calmly ask where my luggage is. I get the answer of I have no idea. I start to lose my temper. The agent informs me they will get me a hotel or a bus ticket to get me home. Listen lady, I want my luggage and I want to get home. The lady, apparently doesn’t have good customer service skills because I am informed it is my problem and I’ll have to get my luggage tomorrow when it is flown into Bloomington.
I snap. It’s been a long day, I left my son hours earlier and my daughter is complaining she’s hungry. Give me my bags and let me go find some bus that again no one can give me information on. The agent gets attitude. This is a terrible outcome for her day.
I start screaming that the airline is a crock. I threatened the lady, I told everyone including security I had a bomb and would blow up the airport. My mom standing next to me tells me to shut up because you can’t say bomb at chicagos airport! I said bomb bomb bomb as loud as I could followed by I’m going to blow this building up! Security guy who was walking towards me turns around and leaves the building. Second security guy walking the opposite direction also goes out the door.
I stop shouting, look at the lady and calmly tell her to get my bags here now and that security clearly doesn’t care for her or the building. My bags showed up right away. I took my bus ticket and went to find the magic bus.
Mind you I’m waiting for the police to show up because I threatened to blow up the airport multiple times in front of countless people. No, no police ever showed up. The bus that we had to hurry to get to took another 1.5 hours to arrive. It was a joke plus some.
To top off my day, a poor woman with mental health issues screamed and cried the whole way to Bloomington. I felt bad for the woman chased by her demons but was not in the mood. My daughter apparently thought a bus was a great end to her trip because she sang the wheels on the bus countless times.
I was told by her that it was ok we would still get home. At the same time I was thinking, I just want my own bed!!
Needless to say I try really hard not to fly out of Chicago because well, I have determined that no one there really knows their job. I also determined that rent a cops are an utter joke everywhere (my workplace included).
So if you ever want free entertainment feel free to find me on a flight sometime and I’m sure you will get a good laugh or 12. I flew in the Air Force I know the laws of the sky and I will forever push them.
Making waves is my style.
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